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The Microsoft MB-240 exam is dedicated to Dynamics 365 Customer Engagement Functional Consultants who have Field Service experience. These specialists have the necessary experience to implement solutions and manage resources that help them complete the field service lifecycle.

Microsoft MB-240 exam is ideal for professionals who have experience in field service management, service delivery, or customer service. Candidates who pass MB-240 exam demonstrate their expertise in using Dynamics 365 Field Service to deliver high-quality customer service, optimize resource utilization, and manage service contracts efficiently. Microsoft Dynamics 365 Field Service Functional Consultant certification is an excellent way for professionals to validate their skills and increase their credibility in the market. Moreover, passing the MB-240 Exam leads to the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification, which is highly sought after by employers in the industry.

The benefit of obtaining the MB-240: Microsoft Dynamics 365 for Field Service Exam Certification

This certification will be judging your skills and knowledge on your understanding Microsoft Dynamics 365 concepts & Understanding of how to operate on Microsoft Dynamics 365.
It help you to make your career into IT professionals and file systems, file and print sharing, local storage to get respectful plus excellent jobs into Market.
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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q12-Q17):

NEW QUESTION # 12
Drag and Drop Question
You are the lead consultant on a Dynamics 365 Field Service implementation. Your customer wants the system to be set up for inspections.
You need to implement an inspection lifecycle as it relates to a work order.
In working with your customer, which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.

Answer:

Explanation:

NEW QUESTION # 13
The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.

A. Assign the Field Service-Administrator security role to the RSO user.
B. Set Connect to Maps as Yes.
C. Add the RSO dispatcher role to a dispatcher.
D. Add RSO to the profile Field Service-Administrator.
E. Enable Resource Scheduling Optimization.

Answer: B,D,E

Explanation:
Section: Schedule and dispatch work orders
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration

NEW QUESTION # 14
Your organization wants to use Connected Field Service for Azure IoT Hub to remotely monitor IoT devices and address issues faster to reduce downtime.
As part of the implementation, you install the Connected Field Service solution and configure it to use Azure IoT Hub.
You discover that you are unable to register IoT devices. You need to determine why.
What are two reasons that could be causing this issue? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. The Connected Field Service solution was installed incorrectly.
B. Prerequisites for the Azure subscription are incomplete.
C. Dynamics 365 is disconnected from Azure.
D. Azure is offline.

Answer: B,C

NEW QUESTION # 15
You need to use the Agreement function in Microsoft Dynamics 365 Field Service to automatically generate work orders and invoices. This configuration will be used for preventative and maintenance work.
You need to determine the configurations that are available for you to use in the Agreements setup.
Which three configurations are available? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Auto Generate Work Order
B. Auto Generate Booking Dates in 24 hours
C. Resources Priority
D. Generate Work Order Days in Advance
E. Booking Recurrence specification

Answer: A,D,E

NEW QUESTION # 16
You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for optimization of the schedule.
You notice that, for certain customers, Work Orders are being generated without service tasks, products, or services, when they should have them documented from the Agreement.
Which two of the following should you troubleshoot? Each correct answer presents part of the solution.

A. Agreement Booking Setup field "Auto Generate Work Order" is marked "Yes".
B. Incident Type field "Copy Incident Items to Agreement" is marked "Yes".
C. Agreement Booking Setup contains appropriate Service Tasks, Products, and Services
D. Incident Type contains appropriate Service Tasks, Products, and Services.

Answer: B,C

NEW QUESTION # 17
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